WIC Offices Offer Phone and Video Appointments

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WIC services are available online, by phone, or by video. WIC offices remain closed to the public until further notice to protect the health and safety of our WIC families as well as our team members.

Please do NOT visit your WIC office, unless instructed by one of our staff members.

New to WIC

If you are pregnant or have a child under age 5 and need assistance, please apply for benefits onlineMen, dads, grandparents, foster parents, and caretakers can apply for WIC benefits for their children under age 5. WIC is not a part of public charge. It is safe to use and does not affect immigration status for anyone who is currently in the U.S. The WIC application process can be completed by video or phone. You will receive your food benefits within a few days if you qualify.

Already Enrolled in WIC

Text 91997 to SCHEDULE or RESCHEDULE an appointment.

If you HAVE an appointment, please expect a call in the morning before 12 PM or afternoon before 5 PM on your appointment day. Additionally, we ask that you are prepared to provide any required paperwork during your appointment.

If your next appointment is a class, you will receive a text reminder to complete a class online on or before your appointment day.

Your Benefits May Be Available

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Due to COVID-19, benefits may be added to your WIC card automatically. Please use the California WIC App or call 844.469.3264 to check your food balance.

If benefits HAVE BEEN added to your card, please review your:

  • Benefits balance to ensure it looks correct.
  • Benefit start and end dates, as these may have changed.
  • Next appointment date.

Please send a text to 91997 if you need to make changes to your foods. If everything looks correct, you may begin using your benefits as soon as they are available to you.

If benefits HAVE NOT been added to your card, text 91997 to schedule a phone or video appointment. Your WIC counselor will add benefits to your card during your appointment.

Need a new WIC card?

If your WIC card has been lost, stolen, or damaged, please request a new WIC card using the WIC Card Replacement Form. We will notify you by text when your card has been mailed. You can expect to receive it within 5 business days. Visit www.myfamily.wic.ca.gov to watch a video about the WIC card.

Shopping for WIC foods

Use your WIC card to purchase WIC-approved foods at any California WIC authorized grocery store. Find WIC-approved grocery stores online, or on the California WIC App (available for free download in your app store).

We recommend using the California WIC App to help you confirm WIC-approved foods, brands, and sizes. 

If you cannot shop for your WIC foods, a trusted family member can shop using your WIC card.

Breastfeeding Support

If you have a breastfeeding peer counselor, please contact them directly by phone, text or email.

Our Infant Feeding Helpline is available Monday through Friday from 9:00 AM to 5:00 PM at 888.278.6455 to answer your infant feeding and baby behavior questions. We can connect you with a lactation consultant to support you and walk you through any breastfeeding challenges.

If you would like more information about breastfeeding and COVID-19, the California Department of Public Health website has up-to-date information for families.